Premium additional features

The following enhanced features are available as an optional extra.

Feature included / Optional Extra
Fax to Email Optional Extra
Go Integrator Lite Optional Extra
Go Integrator DB (CRM Connect) Optional Extra
Go TAPI Optional Extra
Reception Console -Small Business Optional Extra
Reception Console -Enterprise Optional Extra
UC Team – SIP Trunk Required Optional Extra
UC Office Teams Edition Optional Extra

Fax to Email

Anyone who send a fax to your company will automatically be converted to a PDF and sent to a single email address. The PDF can also be password protected.

Go Integrator Lite

Users can integrate call control into Lotus Notes and Microsoft Outlook providing the following functionality:

  • Automatic screen popping of customer contact details from Lotus Notes and Microsoft Outlook when inbound calls are received.
  • Call control from Windows & MAC
  • Click to Dial from Lotus Notes and Microsoft Outlook
  • Configuration control or several features
  • Monitoring of a user’s presence status

Go Integrator DB (CRM Connect)

Enabled users to integrate call control into several CRM System providing the following functionality:

  • Automatic screen popping of customer files when inbound calls are received.
  • Call control from Windows or MAC
  • Click to Dial from CRM file
  • Configuration control of several features
  • Monitoring of user’s presence status

Go TAPI

Users can integrate call control into a particular CRM system that are Microsoft TAPI compliant, this helps when the Go Integrator DB or Lite versions are not able to provide this function. The functionality available to use is dependant on what the CRM application can support and varies from system to system. This may offer more or less than what Go integrator can offer I.e. screen popping, call control, click and dial etc.

Reception Console – Small Business

Enables a receptionist functionality by providing a web application that allows users to monitor and easily transfer calls. The console can actively monitor up to 30 users at a time.

Reception Console – Enterprise

Enables a receptionist functionality by providing a web application that allows users to monitor and easily transfer calls. The console can actively monitor up to 200 users at a time.

UC Team – SIP Trunk Required

Enables users to have Instant Messaging (IM), presence, desktop sharing and audio conferencing from a desktop. This application is the same application used for Office UC Desktop. Please note this bundle includes the UC Office Desktop application so you do not need to order that separately.

This feature includes an inclusive desktop application that enables:

  • Voice and Video calling (including inbuilt softphones)
  • Instant messaging and presence
  • Contacts and basic feature management
  • 8-person audio conferencing facility
  • Desktop sharing

Users that already use Microsoft Skype for Business or Lync 365 cloud version for Instant Messaging, can use our Skype for Business plug-in application, available in this pack.