The Office US desktop app is full featured application for both Windows and Mac which allows you to use many functions of your handset directly from your desktop, useful if deskspace is at a premium, if you wish to use a specific headset and for those who work solely with a desktop and laptop.
This allows you to work with one device while having complete control over your calls in one place, below are some of the features the Office UC Desktop App offers.
With the desktop app you have the convenience of making and receiving any of your calls directly from your computer desktop, this includes any internal calls or transfers.
Along with this you can easily access your voicemail and have access to the most common in call features such as muting, putting on hold and transferring. Manage calls.
Managing calls within the app is simple, below are the features of the app which allow for easy management:
With the desktop app you have the convenience of making and receiving any of your calls directly from your computer desktop, this includes any internal calls or transfers.
Along with this you can easily access your voicemail and have access to the most common in call features such as muting, putting on hold and transferring. Manage calls.
This feature allows you to set up to ten phone numbers that would ring in addition to the primary phone number when you receive a call, ensuring you never miss an important call.
This feature allows you to set up to ten phone numbers that would ring in addition to the primary phone number when you receive a call, ensuring you never miss an important call.
Controlling your status to the rest of your organisation is important, especially if you’re on the road and going into meetings. Therefore, you can change your status to busy directly within the software ensuring you don’t get interrupted.
Along with the features of your desk phone you also have full access to your personal and company wide contacts within the Office UC software.
Enterprise Directory
You can search and dial any contacts within the enterprise directory at the click of a button. You can even add your own contacts, conference contacts and groups.
History
You can review your calls list and easily view which calls were made, received or missed and click to call back as required, also this shows a complete history from your desk phone, the Office UC desktop software and the Office UC Mobile app.
Messages
You can send Instant Messages (IM) via a contact or group. Files can be attached, and stored messages can be reviewed in history.
My Room
UC Team offers conference and desk sharing functionality via My Room. You can drag and drop contacts from your directory to add them as participants to a conference call. Dial-in information is immediately available to share, and new contacts can be added and invited easily. You can conference up to 8 people.