Porting FAQ

Do you have any Questions?

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This can be for many reasons here are some of them:

  • Wrong details provided when requesting the port.
  • An open dispute on the number, for example unpaid charges with current provider.
  • Current provider being awkward in an attempt to keep the business.

When the application for the port has been authorised, we would be given a specific date and sometime a time. During this time, it is possible for the number to go offline for up to 24 hours but in most cases, it come back within 2 hours.

Sometimes when a number has left the BT network, for example its moved to Virgin Media this can prevent numbers being ported, we advise you to contact us to check the portability of a number before you start making plans.