About Us

Our normal opening hours for support are 09:00 to 17:00 Monday to Friday, so you always have one of us to lean on during your working day. We also have a team on call outside of these hours in case you need emergency support 24 hours a day, 7 days a week and every day of the year. 

We build bespoke packages to suit your specific needs for your business. Therefore, you will only pay for what you need and not for services that you will never use. Our pricing model helps you to manage your cash-flow for IT and telecoms and future financial planning as most of our clients pay one set monthly fee giving them access to a full support team with a wide range of expertise without having to pay an extra penny. 

We are your ‘one-stop shop’ managed IT & Telecoms partner. We offer a wide range of services from supplying computer and network hardware & software to installing complete networks with a fully managed service. Look at our services page for more information. 

Your calls are answered by a real human who works for PreciousIT and not a virtual receptionist. We always endeavour to fix your issue while you are on the phone by providing remote support. On those rare occasions when you require onsite support, no problem; we will send an engineer to fix your issue. 

We understand that each business has different goals, and everyone will do things differently; that is why we take the time to learn and understand your business and talk to each of your employees so we can support you all the better. 

We have different SLAs based on the nature, priority, and impact to your business of any failure.  Adhering to your SLA means you get the support you want when you need it most. 

We build bespoke packages to suit your specific needs for your business. Therefore, you will only pay for what you need and not for services that you will never use. Our pricing model helps you to manage your cash-flow for IT and telecoms and future financial planning as most of our clients pay one set monthly fee giving them access to a full support team with a wide range of expertise without having to pay an extra penny. 

We are aware that sometimes we will be unable to give immediate full support to all third-party software and/or hardware providers, such as Sage for example. That is why we work with such providers so you don’t need to allocate staff to such functions, and you can concentrate on running your business.