Multi Line Porting also caters for PBX groups or single lines that terminate on equipment, i.e. ISDN or 11+ single lines at a single address. Thereare three types of DDI porting requests that come under Multi line requests.

Multi-line (30 lines or less) is where main billing numbers and associated numbers terminate on ML equipment, i.e. PBX. In this scenario the numbers have not been built as a DDI range.

Multi-line simple DDI (31 Lines or greater) is where an entire block of numbers is to be ported over. This includes the main billing number and associated DDI’s.

Multi-Line Complex DDI –as per simple DDI but block is to be broken up, with some lines being ported, some being ceased and some remaining on a TDM service such as ISDN.

The above lead times are based on BT Openreach having a porting agreement in place with the provider who is losing the number. If this is not in place,then please allow an extra 80 days for the service establishment to be setup.

It is important to note that when a number is being ported from your old provider the existing line for that number will cease as a result of the number being ported away from that service.

Please ensure that any ADSL, FTTC (broadband services) and Redcare services are moved before a porting request is made or this could cause issues during the porting process. Additionally, lines can have chargeable directory entries at the time of porting, when details of these services appear, PreciousIT reserve the right to charge for these as per our standard chargeable directory entry pricing. As standard lines can have one free of charge listing in the local phone book. PreciousIT will not charge for this listing only chargeable ‘additional’ or ‘special’ phone book entries.